Engen Petroleum
VERY BAD SERVICE!!!

Hi my name is Shaamilla and i have a complaint regarding the garage in the Glen. I threw petrol at the garage on the 24th of December 2012 and told the attendant i want Unleaded, he than threw the petrol in so i went home, the next day my car did not want to start we struggled and struggled until i had to call Tracker to come and check what the problem might be, only to find out that instead of unleaded the car was filled up with DIESEL, I then asked Tracker to send me a report on where i filled up last and the report showed the Engine Garage in The Glen. I then went to the garage and spoke to a lady by the name of Aaminah who was very unhelpful, rude and had a bad attitude, i only wanted them own up to their mistake and take a look at their recordings to see that i was at the station, but she refused to help me. My point is we used the stations every day and thats not a problem, but when you have a problem with the station they are unhelpful and rude which in my opinion should not be the case, she should have shown her good customer skills if she has any and offered to investigate or apologized for what happened!! Im a very angry and unhappy client!!!

Company: Engen Petroleum
Country: South Africa
City: The Glen

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