Hyundai South Africa
Poor quality product - What recourse is available?

I bought a brand new i20 in 2010. I have been having problems with the car (records available on their system). I have had problems with my clutch for a while and after a few adjustments at 30 000 the clutch including the pedal was replaced. I was told this is a common problem with these models. Again in January 2013 I had problems and once again it was replaced at 40 000. Now again at 62 000 I am experiencing problems with the clutch again and am told that if they check to see if it is warrantee related, and if the problem is not covered by warrantee (which I was told is most likely) I will have to pay for the labour for stripping. I was also told that the warrantee has been extended on the newer models due to this problem on the clutches. I feel that it is unfair for me to now pay for them to check a old problem they have been aware of since the beginning. I feel I have bought a bad product. Steering problems, electronic problems, the works. I give up!!! I am also driving a VW Jetta 5 and have never experienced these kind of problems. I feel I have made the biggest mistake!!!

Company: Hyundai South Africa
Country: South Africa
City: Johannesburg Head Office

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