GWM SA
Bad Service Fourways GWM

Cars & Transport

1. The Aircon condenser was leaking, I was informed there have been problems with that model would be fixed under warranty, which it was. I was told it would take about 1 1/2 days. I understand that complications do come up and sometimes things might take longer than estimated. But nothing was said to me I had to keep phoning and was told nothing about how long just that it will be ready tomorrow which ended up being 4 days. Nevertheless this was fixed.
2.The breaks after my 10 000km service were squeaking when the break was released, this was not fixed. (I was not told anything)
3.My exhaust was rattling, this was not fixed. (I was not told anything)
I was asked to collect my vehicle not from you GWM Fourways but from Cnet in Randburg, It was now Friday and I needed my vehicle. I collected my vehicle, when i got home my usb cable that comes with the radio was gone, then I noticed my sunglasses too were gone.

I got a reply.
Saying they are looking into it and that they will contact me to come in and they would finish the jobs. 7 Days later NOTHING.
Not going back there.


Company: GWM SA
Country: South Africa
City: Fourways
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