Sasol
Pathetic!

We went to the garage next to mc dondalds on Tuesday night to buy something to eat. When we stopped they were busy cleaning the designated parking with a fluid that had a strong smell. When we exited they started spraying it of with a hose pipe. The result being my car that was washed the morning was now completely wet en dirty, sprayed with the substance. Asked them to give me a voucher to wash my car. At first they refused. Then argued with me. Eventually gave me a wash and go voucher. But refused to give me a voucher to clean my car properly as it was done that morning. After fighting to get the supervisor, Thabo, to help me I walked away and said I will phone his boss in the morning and tell them what happened. This resulted in Thabo running after my friend that was driving his own car screaming at him to stop and tugging at his door to try and keep it open. Despite my car that is now no longer clean, I as a woman feel that I will no longer go there. If it was me I would not have been able to get the door closed. And all the staff was running with him. Which to me is an threatening act towards customers.

Company: Sasol
Country: South Africa
City: Secunda

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