Mercedes-Benz South Africa
My Mercedes Slogan "The Worst or Nothing"

If I had the power to change the Mercedes Benz slogan I would change it to the worst or nothing. I bought a 2013 B class in August 2012 and barely a year and less than 20 000km I have taken the vehicle back for fixing 5 times. From the year I have driven the car for less than a year. The most interesting part is when you take back the car you are offered a trade in deal or they offer you special Mercedes is running which is at 4999 per month in the press and all over. Because my contract was structure on a deposit and without a residual value Mercedes offer me the 4999 deal at less 400 the installment (my current installment is 7300) I am paying for a car without residual. They act as they are really there to help but instead they are looking at a way to milk you.
I am seeking arbitration on this case as Mercedes is using me as a dumping ground for a vehicle they failed on their workmanship. As we speak I have a query open with them and they have asked their dealer to give me a deal which is the one I have explained above. Even the greatest dummy person won't take deal.

The case number open is 4651995 and Arnold Settler was dealing with it and with the solution as above.

Company: Mercedes-Benz South Africa
Country: South Africa
City: Head Office

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