Sasol
NO PETROL SUPPLIED AFTER I PAID

Cars & Transport

On Monday morning before work, I stopped at the Sasol Petrol Station on Harry Gwala / Booth Road to get R100 petrol and cigarettes. I was using my card so I had to pay inside. I paid for my petrol and smokes and went back to my car where I was Questioned by the petrol attendant, "Did you pay? ". I got just past Pavilion when I realised my petrol light came on and there had been no petrol put in my tank. I went back to the Station after work at around 5:30pm and was told to come back in the morning. Which I did and was turned away again as the manager nor supervisor were in, again.

I am disgusted in the treatment and the lack of effort put in by Sasol and I sure hope I will be refunded.

There is no need for your copy paste/automated response with your customer care line number as I called the head office on MONDAY and received a reference number and was told someone would get back to me.
Which obviously has not been done.


Company: Sasol
Country: South Africa
City: Harry Gwala / Booth Road
  <     >  

RELATED COMPLAINTS

Sasol
Great Service

Sasol
Water in petrol

Sasol
SASOL UMGENI NEGLIGENCE

Bp Southern Africa
PETROL!!!

Sasol
Unfair claiming procedure for prize won

Sasol
Petrol Attandances sucking attitude

Shell South Africa
Despicable service

Sasol
Paid for petrol no petrol received

Sasol
No petrol

Bp Southern Africa
Damage to vehicle at service Station