Toyota
I WILL NOT RECOMMEND HALFWAY TOTOYA TO ANYONE!!!

Cars & Transport

WANTED TO BUY A BRAND NEW TOYOTA RAVE 4, BEEN DRIVING TOYOTA FOR 20YRS. SO I DRIVE ALL THE WAY FROM SASOLBURGH TO FOURWAYS HALFWAYHOUSE TOYOTA, ABOUT ABOUT 180KM RETURN TRIP TO TEST DRIVE AND SIGN UP FOR NEW RAVE. HALFWAY HOUSE WERE SUPPOSE TO BE THE BEST IN BUISNESS... NOT.
SIGNED OFFER TO PURCHASE ON THE 2013-05-29, WAS PUT ONTO THE WAITING LIST AND WAS WILLING TO PAY THE DEPOSITE, BUT WAS TOLD I DONT HAVE TO!!! WAS PROMISE THAT I WILL RECIEVE A PHONE EVERY WEEK TO BE GIVEN AN UP DATE ON MY DEAL. 6 WEEKS LATER AND ONLY RECIEVING ONE CALL, AND I MADE SEVERAL CALLS TO THE SALES PERSONS, MY CALLS WERE NOT RETURNED OR THE SALE PERSON WAS TOO BUSY TO TAKE MY CALL. EVENTUALLY I CALLED THE DEAL OFF, AND THE SALEMAN GLADLY ACCPETED THIS WITHOUT ASKING ME FOR MY REASONS.THEY CLEARLY DONT NEED BUISNESS FROM ME.I DECIDED TO CALL THEIR CUSTOMER SERVICE GUY, WHO ASSUERD ME MORE THAT TWO WEEKS AGO, HE WILL GET BACK TO ME, TO POTENTIALLY SAVE THIS DEAL. HAVENT HEARD FROM HIM... BOTTOM LINE TWO DELIVERY DATES HAVE COME AND GONE AND STILL NO OFFICIAL FEEDBACK FROM HALFWAY TOYOTA. IVE HEARD IT ALL FROM SHIPS DOCKING TO TOYOTA JAPAN ASSEMBLY LINE. AND CARS BEEN LOADED ON TRUCKS.


Company: Toyota
Country: South Africa
City: FOURWAYS
  <     >  

RELATED COMPLAINTS

Toyota
Halfway Toyota Fourways: Great Service

Toyota
Toyota, Automark and Halfway Toyota have no Ethics

Toyota
Toyota, be fair to customers

Toyota
Toyota sells already sold Cruiser

Automark
Sales is all that matter at Automark

Toyota
NO FJ CRUISER PARTS IN SOUTH AFRICA

Toyota
Halfway Toyota KZN - Going out of their way

Toyota
Unwilling to help with electronic failure

Toyota
Prado rolls back in drive!! Toyota says its normal

Halfway Toyota Honeydew
SHOCKING SERVICE