Europcar
A month and still waiting for my money

Hello

I write this particularly disgusted at how long it is taking you to process my refund - I dropped your car off on the 23rd, after having paid a R750 deposit when I picked the car up on the 5th of June. You sent me an invoice saying that I am due R602.63 after refuelling the car (which I dropped off with a full tank but nevermind that).

I called Braamfontein and was asked for my banking details so I decided to give you more time to process the refund. It did not happen. So I sent in a query or complaint through your website to avoid having to place a complaint on Hellopeter and nobody got back to me.

So this has me entirely fed up, it has taken an entire month for you guys to pay me that money. I want my what is mine.

Company: Europcar
Country: South Africa
City: Braamfontein

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