Hyundai South Africa
BAD SERVICE

I purchased a brand new Hyundai Accent 1.6 GLS, in February 2012 & am experiencing bad customer services. The first problem started last year March 2012 when we took the vehicle in for a clicking/ticking noise when turning and to adjust the bonnet, which was fixed. In February 2013 this year we took the vehicle for its 1st service & we informed the advisor that the reverse sensor is not working and there is an alarm beeping noise whilst driving. They advised that the problems were sorted & to check with traker or extra alarm company for the alarm beeping noise. The latest incident - we made an appointment for the 12 July 2013, when my husband arrived at the service department, they didn't have any record of his booking & they completed a new request. We informed them about the sensor not activating when selecting reverse, when reversing and turning there is a click noise and to check the brakes. Later the afternoon the service adviser informed my husband telephonically that the vehicle would be ready at 16:00 however she did not even mentioned to him that they found a problem & did not ask/offer if she could rebook the new appointment. When we got there the service adviser alre

Company: Hyundai South Africa
Country: South Africa
City: Hyundia Boksburg

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