Bosch Service
Disgusted after 10 week Service

My car was at Cencar for almost 11 weeks for repairs (R8470) that a previous 9 week long repair (R16542) could not fix. Received the car on 30/4. Broken breather pipe was not replaced and Screws still missing after several previous complaints. First off car would not start. Eventually got the car started. I was told to bring the car back in 1000km for an inspection. I drove the car for a few days and on 8/5 found water leaking from a broken flange at the rear of the engine. The flange had broken during the previous repair process as I had photos of the flange before and after repairs. The flange had been glued by CENCAR and the glue did not work so the flange started leaking water. I took the car to CENCAR and got it back on 9/5. Cost R1881. I was told that the starting problem was the battery. Now 3 weeks later and several times that the car refused to start I am very reluctant to take the car back to them. I complained to Robert Bosch SA and have had a call from the complaints department who after hearing my side of the story was going to investigate and get back to me.
What if that glued water flange had broken on a long trip and I had blown the engine?

Company: Bosch Service
Country: South Africa
City: Centurion

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