Fedex Express
Supaswift aka Supaslow

We overpaid an account by pressing the wrong digits on the keyboard (R23 000 overpaid) on 02 May 2013. On 02 May we forwarded the required documents to arrange for the payback. On 06 May no feedback, on 07 May we were informed that the documents are now at the accounts department to be prosessed.
Today, on 13 May an email arrived, informing us that new documents are now required. We are not satisfied (putting it mildly) with this service and tired of people stalling the prosess.
We hope your experience with Supaslow was a better one.

Company: Fedex Express
Country: South Africa
City: Johannesburg

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