Spur Steak Ranches
MY SPUR FAMILY CARD GOT SWOPPED! SPUR DISPUTES!

ON 25/09/2011 I APPLIED FOR A SPUR FAMILY CARD AT SAN MIGUEL SPUR IN SUNNINGDALE AND I ALSO GOT A CARD FOR MY GRAND-DAUGHTER LINKED TO THE MAIN CARD. HER CARD NUMBER IS 7787 5437 4331 9466. ABOUT A YEAR AGO I CHECKED THE VOUCHER AMOUNT ON MY MAIN FAMILY CARD AND IT WAS R150 SOMETHING RAND AT THAT POINT. WE GO TO SPUR AT LEAST ONCE A WEEK AND I ALWAYS HAVE MY FAMILY CARD SCANNED. THE WAITER TAKES IT AND BRINGS IT BACK AND I TAKE IT IN GOOD FAITH THAT I WAS HANDED THE CORRECT CARD! LO AND BEHOLD GREAT WAS MY SURPRISE TODAY WHEN I QUERIED MY VOUCHER BALANCE AND WAS TOLD THAT THE CARD IN MY POSSESSION WAS BLACKLISTED! I ASKED FOR THE NAME ON THE CARD TO BE CHECKED AND IT GAVE ME THE NAME "ESTELLE DU TOIT"!! NEEDLESS TO SAY I AM FURIOUS ABOUT IT AND I WAS GIVEN A NUMBER 0860007787 TO PHONE, WHICH I DID, ONLY TO BE TOLD THEY HAD NONE OF MY DETAILS ON RECORD!!! I DO NOT MIND TO COMPLETE THE APPLICATION AGAIN BUT THE LEAST SPUR CAN DO IS LOAD MY MISSING BALANCE BACK ON THE NEW CARD THAT WILL BE ISSUED! I GOT THE FAMILY AND KIDDIES CARD ON THE SAME DAY I.E.25/09/2011. THE REFERENCE FOR MY CALL THIS MORNING IS CAS442623.

Company: Spur Steak Ranches
Country: South Africa
City: San Miguel, Sunningdale

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