Dros
Disgusted by managements treatment of us

My husband and I has supper at DROS in Randburg on the 27 Feb 2013 as we often do since its not too far off from where we work. This was a particurlarly busy evening and we didnt wait to hand the waitron our bill, we just left it on the table and left. We returned a week later (the same waitron served us). Just before the arrival of our dessert, the manager came to my husband and asked if a bill that he presented to us was ours from the previous week. It was. We were then accused of only having paid R100 of the bill (bill total was about R400). There was no way that this happpened, we always double-check the amount left behind. The manager was rude and had absolutely no sense of how to treat a customer. He also created a scene so that other patrons in the restaurant stopped and stared. A senior manager (i assume) then had to step in and say that we were not being accussed. Really??? what was the whole incident if not an accusation? I dont expect a response from the DROS, i would just like to say that that was the last time that we've been there and have no intention of returning. You guys have lost 2 loyal customers.

Company: Dros
Country: South Africa
City: Randburg

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