Kaprinos
Kaprinos R89 buffet menu

We became aware of a special at Kaprinos, in which they advertised a buffet menu with bottomless cooldrink for R89. Nowhere on the advert was there an indication that it is only for certain days of the week. A booking was made for 14 people, which was confirmed via email. On arrival on Sunday 3rd of February as per the booking, we were informed that the special is only from a Monday to a Saturday and the Sunday's buffet is R150. They refused to allow us access to the restaurant and said the lady that confirmed the booking wasn't on duty and Shedick was summoned to the reception area, he in turn phoned the owner which said we can only get access to the restaurant if we pay the R150. We went there to celebrate 3 birthdays and a 20 year wedding anniversary. We subsequently decided to leave as Shedick didn't want to accept the R89 per person although we indicated that we willing to forfeit the dessert menu. Our whole day which was planned ended in disaster and it totally dampened the spirit of the group and spoilt our whole day. This is totally unacceptable and is misleading advertising. I feel they should have accommodated us, as the mistake was on their part and not ours.

Company: Kaprinos
Country: South Africa
City: St Georges Hotel

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