De Brasserie
Table Booked but not Given

We had booked a table at the restaurant for 19h30. We arrived at 19h25 and our table had been taken by 5 other persons. I asked how this happened and the Owner said - "sit at the bar for a while - you are early". I replied that I was not prepared to do so as we had phoned earlier during the week increasing the booking from 2 to 3 persons where I was again reassured that the specific table that I had chosen would be available. On my saying I was not prepared to sit at the bar I was told by the owner to " if that's your attitude there is nothing I can do" We have frequented the Restaurant quite often and have been told you have to book which we did. The owners attitude was disgusting and we and many other clients will NOT return.

Company: De Brasserie
Country: South Africa
City: Strand

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