Spur Steak Ranches
How can I express my utter disappointment?

We have been meaning to visit the Spur branch in Westgate for months and decided to have lunch there today. The service was excellent, Heather who served us was a very capable and friendly waitress, 10/10 to her but the food... We are Spur lovers and therefore know that a person always gets a plate of food that is so big that there is always take away's but not this time... the portions were so small and I am very disappointed as it did not even cover Spur's plate they serve their food in. One of the dishes ordered was Spur's famous ribs but with disbelief I looked at it, the ribs were very very tiny, not even the size of a ladies steak, witch brings me to the second dish that was ordered, steak and chips... the steak, very very tiny and it was not a ladies steak that was ordered. The 3rd dish was (supposed to be) my big size portion of Nacho's. I never get halfway yet today I had the whole plate? the cheese that usually covers the nacho's were missing in action. A side plate of onion rings? little strings of sloppy onions, I don't know how I can describe it.

Last but not least, when a child dish is served, cutlery suitable for a child should be served with it... no?

Company: Spur Steak Ranches
Country: South Africa
City: Westgate, Roodepoort

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