African Bank
UNAUTHORISED DEBIT ORDER
- 04-30-2013
- 4
LAST YEAR DECEMBER 2012 PAYED OF MY PARSONAL LOAN ACCOUNT NO : 5315676002, MY FRUSTRATION STARTED IN MARCH WHEN THEY START DEDUCTING AN AMOUNT OF R66.67 I CONTACTED AFRICAN BANK BRANCH IN PRETORIA CBD THEY GAVE ME THE PHONE TO SPEAK TO THE CALL CENTER THEY TOLD ME THAT IT WAS AN ERROR THEY WILL RECTIFY THE ISSUE, THE ISSUE WAS NEVER RECTIFIED, I END UP GOING TO MY BAK TO HAVE THE DEBIT ORDER REVERSED SAME PROBLEM OCCURED AND I CALL THEM AGAIN IN APRIL IN WHICH I WAS ALSO PROMISED FOR THE MISTAKE TO BE SOTED OUT UP UNTIL TODAY AFRICAN BANK IS MY MONEY WITH NO REASON.
Company: African Bank
Country: South Africa
City: CALL CENTRE