Budget Insurance
Listening to the customer's needs is vital

Not using my new motorcycle for regular business use, but occasionally having to attend a meeting or presentation at another venue, posed a problem with my vehicle cover when I had it insured for personal use. However, by involving more senior decision makers at Budget Ins, Marwaan managed to get full clarity as to what the policy covers and also ensured that my policy is endorsed to cover my occasional travel with my vehicle without an adjustment in premium.
Thanks, Marwaan, for your excellent service and for timeously, sorting out the issues despite some problems with your computer system.
You're a STAR!

Tony Lawrence

Company: Budget Insurance
Country: South Africa
City: Cape Town

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