Absa
WARNING: ABSA MAY DEDUCT AS MUCH AS THEY PLEASE

ABSA Bank have this week executed a deduction from my savings account to pay the installment on my credit card account and as if this isn't bad enough they grabbed a whopping R1, 500 for a R350 installment and simply shrug their shoulders about the administrative horror that it will be to correct. I DO owe them money and I DO need to pay it but I DO want the agreed instalment to be honoured and I DO NOT want to believe that (ANY) Banks are within their right to make mistakes and not fix them. Nevermind one's right as consumer to be respected: R1500 is almost half my current income, after a year of financial difficulty in which I've needed their understanding I can finally make payment arrangements because I have a part time job. But then my bank grabs half my earnings? Lesson: DO NOT FEEL SECURE MAKING A PAYMENT ARRANGEMENT WITH ABSA Bank and even more disturbingly, do NOT believe you're banking with people who will stand by you when you need them most. For that, you need FNB. Which is where I'll be now, prompted by their indifference to leave, after 20 odd years at ABSA. At least this way I'm hopefully safe. ABSA, can I please have my salary back?

Company: Absa
Country: South Africa
City: Credit Card Division

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