Direct Axis
Daylight

Business & Finance

I had a personal loan from Direct Axis and received a statement dated 12 Feb 2013. The outstanding capital amount on the statement was indicated as R61 950.39. As they are charging a whopping 27% interest rate I decided to pay off the loan, but it was too late to stop the debit order, so I deducted the installment for the end of February (R2043.45) and paid R59906.94 in by 21 Feb 2013. as per my calculations the total is then R61 950.39, which is the outstanding amount.
Low and behold another payment was deducted this month of R 2043.45 and when I contacted them they told me that another R1400 was outstanding on their books.
I pertinently asked when I took out the loan if there will be any penalties involved and was assured that there are none and now I must pay R3500-00 interest on money that I do not owe
Please - if you can - stay away from this service provider - you can do without their "service"


Company: Direct Axis
Country: South Africa
City: Western Cape
  <     >  

RELATED COMPLAINTS

Direct Axis
Must I pay money over manually?

Direct Axis
Poor Service

Direct Axis
Debit order to stop NOW

Direct Axis
Settlement amount paid!!!

Direct Axis
Illegal Debit

Direct Axis
Account opened fraudlently

Direct Axis
False and Misleading information

Direct Axis
Customer Service

Direct Axis
Still taking debit order after full setllement

Direct Axis
Loan settled 07Feb 2013 still shows outst bal