First National Bank
Unable to get help with a complaint

One of our company computers was accessed by someone who sent out emails requesting accounts to pay 30 000 USD into the following account. We are 100% certain that this was an attempt to from us.

WILLIE J P BECMANN TRADING (PTY) LTD SOUTH AFRICA
BENEFICIARY ACCOUNT NUMBER: 62360251723
BENEFICIARY BANK: FIRST NATIONAL BANK (FNB)
BANK BRANCH NUMBER: 250655
SWIFT CODE: FRAZNJJ

The helpline, after 5 attempts to get someone to look into this ended up with a polite we cant help you. They did however give me other phone numbers to call which pointed back to where I started.

I would like to know how to get this account investigated. Is it a Police matter? Why does FNB not assist when their bank is used for?

Company: First National Bank
Country: South Africa
City: Banking

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