First National Bank
Trying to get a debit order reversed

I phoned FNB Mag Tape Dept on 21 Feb 2013 to report two debits coming from their bank through my Nedbank account. I told them that they are and I need the funds reversed. Nedbank was able to reverse the 14 Feb 2013 debit order but the 14 Jan 2013 debit order had to be reversed by FNB. I was given a ref no: RK302218944 and told I would be sms'ed and called about this and it would be reversed but I have not heard anything. I have been trying to phone FNB Mag Tape Dept to get progress on this or to point me in the direction of someone who can help and I get put on hold to wait for the Team Leader who seems on permanent leave as this person takes forever to come to the phone, hence I always have to hang up.

I need to get this reversal done immediately as I have opened a case with the police on these debit orders and I need to close my bank account as this is not the first debit order on it. U would think the banks would take more of an interest in stopping from operating in their banks and accessing any clients bank account?

Company: First National Bank
Country: South Africa
City: Mag Tape Dept

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