Motor Finance Corporation
Treated poorly. is my business not valued

Everytime i finance a car with MFC, its always such a challenge to negotiate settlements and my interest rates. what ever happened to valuing your client and making the process simple. check your records regarding how much of business i have brought to Nedbank and MFC in the last 10 years. this is my 5th car in the last 12 months with you and a total of around 15 or so since i have been with Nedbank. Surely as somebody with an excellent rating, people should be getting excited to refinance me and retain my business. but its never the case with you. i have previously been charge an interest rate of prime minus 1.5%. its was changed to prime minus 1% over the last few deals which i accepted. now you want to charge me prime plus 0.5% shouldnt you be dropping your rates considering my status with you? i demand to be given the current rate i am on with at prime minus 1% or i will seek other channels as well to advertise this to the public and will move my entire portfolio including 2 bonds away from the Nedcor group. remember a happy customer tells 10 people, an unhappy one tells a thousand. make this happen and keep me happy

Company: Motor Finance Corporation
Country: South Africa
City: Head office

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