Pholosa Asset Management
Poor Service

Good Day

I have requested a settlement letter from Pholosa Asset Management and they say that it will take between 7 and 14 working days. I urgently require this letter and everytime I contact the call centre, they say I must wait and they also cannot transfer me to a supervisor or manager. This is unacceptable as all other credit providers supplied me with the letter the same time I requested it. In the meantime while I wait for the letter I am going to charged additional interest and called ten times for payment. I want to settle this account before the end of Feb 2013.

I require someone senior to contact me urgently so that this process can be speeded up. After this account is settled, I will never deal with such a company ever again.

Company: Pholosa Asset Management
Country: South Africa
City: Gauteng

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