Old Mutual
Annuity bank change

Hi
My mother wrote a letter to change her annuity payout to new bank details which was scanned and emailed on 13 January 2014 (to [Email Removed] She received an auto email reply the same day and she followed up again on 23 January via email but still no response!

Does it take more than 2 weeks just to answer a request?

Company: Old Mutual
Country: South Africa
City: Head Office

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