First National Bank
FNB

It has been 3 months since I upgraded to a Platinum account and have had sufficient deposits in my account to apply for a Smart Device. I give them a call and apparently I failed my credit check. Now as far as I know I have a good record (did a credit check myself a month ago), and have accounts at Edgars, Virgin Mobile and Telkom (always paid on time) for almost a year now.

As far as I am concerned I failed "their own" credit check and I am tired of this (apparently I have to wait another 3-6 months). At least give me a decent reason as to why I failed? I have tried for 3 months to get a new phone for my wife. Funny thing is, if I downgraded to Gold now or got a credit card this wouldn't be a problem.

Always been happy with FNB but this is really irritating me and I am keen on moving to another bank. Why must I pay R100 on bank charges when I don't get any benefits. All I ever do is swipe my card, so Capitec is looking like a better option at the moment.

Company: First National Bank
Country: South Africa
City: Centurion

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