Nedbank
Bad Service

After many proof of addresses and certified marriage certificates and emails to change my address and surname, Nedbank is STILL sending my statements to the wrong address. I changed my surname at the Blackheath branch last year May and changed my postal address, but they still cant seem to get rid of my old information. I asked that my statements should be sent to me via email, and once again I received a statement through the post. To top my frustration Nedbank has a problem each and every month to clear my salary cheque. Furthermore, I have been billed for an overdraft facility which has been cancelled in 2007, but the amount still went off my account. I sent an email to get reimbursed, but nobody contacted me to sort the problem out. I would like my issues to be resolved ASAP, or I will have to look into doing business with another bank!

Company: Nedbank
Country: South Africa
City: Cresta, Blackheath

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