Telesure Group Services
Policy number: 828313340 03

Felicity was designated to our recovery of excess paid, from the man who crashed into my husband. Felicity is a true asset to Telesure Group and her department, She is professional, polite, gave constructive feedback regularly! Felicity always went the extra, extra mile and I could feel she was smiling on the other end of the phone. What a refreshing and pleasant, customer service experience. Well done Felicity, hats off to you for taking pride in your work, for self respect and respect to others. You are a dignified, deserving employee and I trust Telesure will acknowledge your outstanding commitment and reward you accordingly. You will go far in life! Keep it up and NEVER lower your standards. You stand out in a country like SA, where service levels are remarkably low, unacceptable and an embarrassing disgrace!

Company: Telesure Group Services
Country: South Africa
City: Recoveries

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