MiWay
Excellent Customer Retention

I called Miway to lodge a claim only to find out that my excesss had been increased. The 1st agent i spoke to was not helpful at all and hung up on me. I called again to cancel my polocy and was put through to Maitumelo. She was very empathetic and even managed to make me smile. She listened to me patiently and handled my request in a very profesional manner.
i am really grateful to her as she really does things Miway?

Company: MiWay
Country: South Africa
City: Midrand

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