First National Bank
POOR SERVICE AND WILLINGNESS TO ASSIST A CUSTOMER

On 31 December 2013 I approached a very helpful Desiree du Toit at Vredenburg FNB in cnnnection with a overdraft faciltiy. She had to direct my enquiry to MYBRANCH as I am an online customer. I required to make use of the overdraft facility that was offered to me when I opened my account /- 6 months ago (which I declined the use of at the time because I had no use for overdraft)
Danesh of MYBRANCH said he would send through relevant documentation to complete as my overdraft was not approved not because of affordabilitty but because of a TELKOM acount which is "overdue" - actually there is a dispute lodged with Telkom for this bill as they did noty dismantle the line as I moved out of this house. I have all documentation for this dispute.
So please Danesh must not promise to delivery documents in 5 minutes and then make me wait 2 days (and I still not have received them)
Surelt my overdraft (that I was told I could get when I opened the account) can be approved because the only thing holding me back is this telkom account that has been incorrectly lodged at the ITC.
I will be reporting the matter of telkom to CPA / Hello Peter as well because they have created a false blacklisting

Company: First National Bank
Country: South Africa
City: MYBRANCH

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