Nedbank
Nedbank are becoming cold and clinical

I am strongly considering switching to another bank - despite a relationship of over ten years with Nedbank.
My second home loan has been declined by Nedbank (after been with the bank for a while - already paid off two cars with them and have a 1st homeloan with them). Although Nedbank claims that my request was declined due to affordability, I have received a bond approval from two of the their competitors.

I feel so dissappointed because they don't even bother to consider my future earnings. Nedbank is a good bank but due to their recent cold and clinical approach I will strongly consider changing to another bank.

I don't dispute the fact that there are rules and procedures when granting finance. However if Nedbank wants to be trully client centric they also need to look at the merits of each case and consider future earnings of the respective client.

I tend tell my friends and family about how Nedbank is there for you in times of need (relative to other banks) but I guess I have been let down.

Company: Nedbank
Country: South Africa
City: Nedbank

  <     >