First National Bank
ACTIVITIES ON MY DEBIT CARD

On Saturday the 30th of November I received a sms stating that my debit card was used at a time and place when I was at home and fast asleep. I immediately went to FNB woodbridge to report this. All relevant documentation were completed, my card destroyed and I was assured that the matter will be dealt with. This afternoon I followed up only to be informed by the Department that they did not receive any documentation. If forward everything to them again. Now, if I didn't follow up, we will be in 2014 and I would still be none the wiser. I did not receive a sms or anything stating that FNB is handling the matter and will keep me informed. I think I should change my banking institution. Since I have opened an account with FNB I had nothing but bad experiences.

Company: First National Bank
Country: South Africa
City: Woodbridge

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