Alexander Forbes Insurance
BAD SERVICE AND INCOMPETENCE

I guess is true when they say cheap is expensive! If you want to experience incompetence and bad service by an insurence please try the BWM Insurence. I had my suspecions when the product was offered to me but I had trust in the Brand as I love the car, but their insurence division I MUST SAY IS A TURN-OFF.What little I knew was that, since it was a sunday morning I will be told that my insurence is not on duty I will be attended to on Monday and if I need a car I will have to pay for it and hopefully the insurence will reimburse me. Whilst this was a shock, I took the option and used my credit card with some dogdy Agency online and by Monday, the Consultant instead of being symphatetic with my situation was concerned about paper work I need to fill in before she could consider courtesis despite her validating me. After a brawl, she finally agreed to extent the car hire. The bad service where feed back and update just became a favour rather than service commenced. As I am writting, i am still without a car. Instead part of my claim is disputed as if the people were around when the incident took place. Why have insurence if its contribution is headache? indeed cheap is expensive!
(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Insurance by Hellopeter.com)

Company: Alexander Forbes Insurance
Country: South Africa
City: PRETORIA

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