Standard Bank
Not familiar with own Product & No Response

On 9th of Oct I called nr 0860109075 for info on a business account. Arthur told me about Plusplan Buss Acc but could only gave me half the info & referred me to internet banking 4 question abt costs. Why can it not be a '1-stop-Info? I would not b surprised if internt bnking would not b able to assist, as it has directly 2 do with New acc & he should have been able 2 assist.
Then I called the nr on Liezel Briel's buss card she gave me when I opened a buss acc 4 myself a few days ago. (Now looking 4 one 4 Body corporate). I was disappointed that it's a call centre and I could not reach her directly 7 no cellphone nr. I'm a very new client & already disappointed. She could talk to me to open my account but not afterwards 4 questions - no after sales service!
I emailed her 2 pls get back 2 me with info on above acc as Arthur could not. It's 2 days later, she did not reply - could at least tell me if she's not the 1 to talk to and tell me who to contact.
If she's out of office 1 would expect an automated reply stating that - which I didn't get.
I would really appreciate if some1 who attended product training could contact me with the info I'm looking for.

Company: Standard Bank
Country: South Africa
City: Key west Krugersdorp & C

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