Finrite Insurance Administrators
2ND OBF PHONE!!!

I HAVE HAD MY BLACKBERRY 9360 REPLACED AFTER IT WAS, 4 DAYS AFTERWARDS IT BEGAN FREEZING, I TOOK IT BACK TO THE FOSCHINI IN BLUFF AND WAS GIVEN ANOTHER, TODAY IS THE TH DAY AND THE PHONE IS DOING THE SAME THING, FREEZING, CANNOT ACCESS MY EMAILS, SOCIAL NETWORKS ETC, I DID CALL THE STORE AND THE CONSULTANT WAS VERY HELPFUL IN TRYING TO ASSIST ME HOWEVER I AM NOT WILLING TO BE REPLACED WITH THE SAME MODEL AS I CANNOT TAKE THE CHANCE OF THIS HAPPENING AGAIN. MY PHONE IS USED DAILY AS ITS FOR BUSINESS AND I HAVE TO KEEP CHANGING MY BBM PIN WHICH IS COSTING ME CLIENTS. I HAVE REQUESTED TO BE REPLACED WITH A DIFFERENT MODEL WITH SAME FEATURES BUT MY REQUEST WAS DECLINED . THIS IS THE SECOND PHONE THAT IS GIVING ME GRIEF AND I WISH THAT SOMEONE FROM FINRITE CAN UNDERSTAND MY FRUSTRATION! THE SERVICE THAT IS GIVEN TO CUSTOMERS IS PATHETIC, I AM PAYING FOR THIS INSURANCE MONTHLY AND THIS IS THE THAT I HAVE TO PUT UP WITH, YOUR POLICY NEEDS TO BE RE LOOKED AT BECAUSE OTHER RETAIL STORES HAVE A BETTER POLICY THAN THIS, YOU TAKE THE PREMIUM DUE EVERY MONTH BUT CANNOT GIVE THE CUSTOMER SATISFACTION AND PEACE OF MIND!!! I WOULD NOT ADVISE ANYONE TO TAKE A POLICY WITH FINRITE

Company: Finrite Insurance Administrators
Country: South Africa
City: HEADOFFICE

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