First National Bank
SMARTPHONE INSURANCE &SMARTPHONE ACCESSORY BILLING
- 10-01-2013
- 1
Good Day,
On the 26th i had the following debits by FNB: R67.28 DEVICE INSURANCE (which is correct), then R293.80 DEVICE INSURANCE AGAIN, then R259.80 DEVICE ACCESSORY (which i payed in July already). I called and the lady told me she will escalate the matter with insurance company and her manager. FNB insurance sent me a letter of which i do not understand, i do not want them to stop debiting for insurance i just want my R553.60 Refund, its not my fault that someone just wasn't in a mood to do his/her job correctly, how can i be debited two things mistakenly then they tell me about their 21 days refunds policy, so in the meantime what am i suppose to do? Can i please have my money back into my account ASAP because had i owed FNB they i can't tell them about 21days policy as much as i can't tell my other bills that, now i had to take a temp loan mxm!
Company: First National Bank
Country: South Africa
City: SOUTH AFRICA