Absa
Absolutely NO HELP through Absa Western Union

I Made a payment via internet banking Western Union to one of my suppliers. I unfortunately made a typo in the beneficiary and the supplier couldn't access the funds.

I tried to go online to reverse the payment, but the payment doesn't show up under the western union beneficiaries.

I then had to make an additional payment to get the money there in time.

HOWEVER, I CAN"T GET THE ORIGINAL PAYMENT BACK. The call centre doesn't EVER pick up their phone or you have to wait for3 hours before someone picks up!!!

I just need the original payment cancelled, BUT NOT ONE is answering calls or can help me!

ABSA IS PATHETIC!!!

SORT THIS OUT ASAP!!!

Company: Absa
Country: South Africa
City: Western Union

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