Discovery Life
Passing the Buck

Joined the medical aid in 2008 DISCOVERY when started working for Sage VIP, I had vitality my status was gold. I live a very health life style. We had a Wellness day at Sage VIP on Wednesday 28 August, I wanted to check my vitality points and what is my status (as I was under the impression that I have been paying for it all this time) I have never claimed. I got in touch with Discovery and found out that my vitaltiy has been cancelled by some one in my Hr department in 2010. This was without my knowledge or approval. I was contributing to life cover for all these years even though I have exactly the same life cover through Sage VIP. This live cover kicked in 2010 automatically becaus I have the 5 year pay back integrated discovery. And I did not cancel or approve anything.someone made a big mistake and my vitality was cancelled some how and the cause was that there is some sort of police when you cancel anything a life cover kicks in automatickly and it has no detail in it and pays out to no one! with out warning or notice. Now Discovery health says call life and Discovery life says they will call me back. only to tell me I must call discovery health. I have payed alot to Discovery.

Company: Discovery Life
Country: South Africa
City: Pretoria

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