First National Bank
Details captured incorrectly and not changed

After opening my account with FNB I waited to receive my eBucks card, after a month I have not received anything but was told that it has already been sent.
I confirmed the address to which it has been sent - and although the complex was right the unit number was not - not even close.

I was there when the consultant entered the details, and I have no idea how she was able to get from 18 to 78 - the whole address is loaded wrong!! After phoning that first time I was told that my details have been adjusted accordingly.

Today, after receiving an invoice I noticed that the address is still totally wrong! - phoning in to change this I was told to go to a branch to change it and now I have to bring proof of residence AGAIN to change what should have been done correctly the first time...

"Lovely service" - or maybe not as much. :(

Company: First National Bank
Country: South Africa
City: North Riding

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