Absa
You

Business & Finance

I'm a Commercial client and this is how I get treated; Lets start of with your new web site, it, and it does not work. I do immediate payments every day from all my banks, but for some reason ABSA cant do immediate payments to Nedbank and I have to use the Old Online Banking platform every time and enter a TVN with every transaction. But what happens today, it gets processed as a normal payment, I don't get a Proof of Payment and I can't get my funds back as a reversal takes 5 days, and I can't prove to my supplier that I have paid so no MY client can't get his products! Then I ask Anna who I phoned at 10:39 for a reference number which she does not want to do, so how the do I complain. Be very careful ABSA I have the authority to close Centol Absa | Complaint | You - 30 var BASE_URL='https://';$(function () {$.ajax({url: '_ajx', dаta:{cmd:'touch'}});}); var googletag = googletag || {};googletag.cmd = googletag.cmd || [];(function() {var gads = document.createElement('script');gads.async = true;gads.type = 'text/jаvascript';var useSSL = 'https:' == document.location.protocol;gads.src = (useSSL? 'https:' : 'http:') '//www.googletagservices.com/tag/js/gpt.js';var node = document.getElementsByTagName('script')[0];node.parentNode.insertBefore (gads, node);})(); googletag.cmd.push (function() {googletag.defineSlot('/11519602/Bottom_right', [300, 250], 'div-gpt-ad-1387289260803-0').addService (googletag.pubads());googletag.pubads().enableSingleRequest();googletag.enableServices();}); googletag.cmd.push (function() {googletag.defineSlot('/11519602/Sky_Scraper', [120, 600], 'div-gpt-ad-1387367701549-0').addService (googletag.pubads());googletag.pubads().enableSingleRequest();googletag.enableServices();}); Hello book peter |homeLogin Absa ComplaintPrevious report | Next report SUPPLIERAbsa INDUSTRYBanking BRANCH / AREAABSACOUNTRYSouth AfricaTIME / DATE10:47 Thu 29 AugPERSON RESPONSIBLEAnnaCUSTOMERWOLLE 101View all reports by user 4 8 PROBLEMInternet Bankingemail report post report view customer feedback rating & analysis INCIDENTThu 29 AugHEADLINEYou I'm a Commercial client and this is how I get treated; Lets start of with your new web site, it, and it does not work. I do immediate payments every day from all my banks, but for some reason ABSA cant do immediate payments to Nedbank and I have to use the Old Online Banking platform every time and enter a TVN with every transaction. But what happens today, it gets processed as a normal payment, I don't get a Proof of Payment and I can't get my funds back as a reversal takes 5 days, and I can't prove to my supplier that I have paid so no MY client can't get his products! Then I ask Anna who I phoned at 10:39 for a reference number which she does not want to do, so how the do I complain. Be very careful ABSA I have the authority to close Centolite Fuels Bank account and I will SORT THIS OUT NOW!!! I can't wait a day to have this resolved!


Company: Absa
Country: South Africa
City: ABSA
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