Virgin Money South Africa
You must be joking

I have been using their card for years and have been until I tried to transfer my own money to my cheque account, I was told I have exceeded my limit, I have since called them to ask for the limit to be increase, I was told it can only be up to R12 000 and if I need a higher increase I must send a letter and a copy of my id, I did that yesterday already and guess what, I am now told it must be a letter which must be signed, this is crazy, I have used this card to have more money transferred into it, I have used it overseas, I have even used it to buy goods of over R20000 and not even once was i called to check if indeed it was me. I find this to be bizarre to say the least, what risk is there if the nominated account is my personal cheque account that the money will be paid into.

Company: Virgin Money South Africa
Country: South Africa

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