First National Bank
Ad services and promises which i will be on radio

I have applied for a personal loan to join a business with 10 members that is banking with first national bank. However I have phone the personal loans call Centre to apply for a loan and was advise that my loan is been approve for R30 000. I request them to cancel it as I will get back to them and will need to advise the business partners that the loan is approve. I called back the personal loans and advise them that I will be taking the loan and advise them to contact me about 16:00pm so we can discuss what documents is needed. I receive a call from them however was unable to take the call as I was in a meeting. I made it my duty to go into the branch the next day (Saturday 20 July 2013) which I was assisted by a consulted and told me that I will need cancel the previous claims as it is depending, and will have to return into the branch to on Monday to re-do the loan application. Which I understood. On Monday when I arrive at the branch and gave them all my documents I was told that the most I can take was R10 000.00. Been approve from R30 000.00 now to R10 000 .00. In the first place WHY wasn't I told about this the first call a made. I accept the R10 000.00

Company: First National Bank
Country: South Africa
City: Bad services and promises

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