First National Bank
Too much money on advertising and none on training

After calling FNB to find out more about a 3G offering as placed in their recent communication to me, i was transferred too many times to different departments with no luck

i have kept my recordings of these calls to show how annoying the service is
i am still to be helped

maybe FNB should pay Steve a little less and their servicing departments a little more to get their education of their product and systems right

so frustrating - i quit trying to contact again
i dont even have the energy to call the call centre to complain

Company: First National Bank
Country: South Africa
City: Head office

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