AIG Life South Africa
AIG would rather cancel a policy before calling

29/5/13 I receive a letter dated 26/03/13 saying my direct debit was returned and my policy cancelled. This has happened before and I called to sort out te problem. Bit clearly AIG do not value their clients. Why not pick up the phone and call the client indicating what happened or is that to much to ask for? Instead they send such a letter. Makes me wonder how many clients do they lose because pf thos pathetic service?

Company: AIG Life South Africa
Country: South Africa
City: Customer service

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