Standard Bank
Great Service

Business & Finance

After being told my my medical aid that they will not cover a procedure for my son (2yrs) I did not know who to turn to, the procedure cost about R 16, 500.00 and with-out it, my son will continue to wake up with pus in his eyes, coming out his ears and coughing all night long. Thank you to Standard bank and especially to Neville Chetty who took his time with me and gave me the best advise on how to go about changing my account to be able to pay for the procedure. He was patient, knowledgeable, friendly and gave me some good advise.


Company: Standard Bank
Country: South Africa
City: Durban North (BroadWay)
  <     >  

RELATED COMPLAINTS

Discovery Health
PROCEDURE WILL NOT BE PAID

Old Mutual
Excuses and more excuses!

Fedhealth Medical Scheme
COVER THE DEVICE BUT NOT THE PROCEDURE?

Standard Bank
No customer service/convenience

Discovery Health
Hospital Authorisation

Discovery Health
Help

8ta / Telkom Mobile
Inadequate explanation of procedure in port in/out

Discovery Health
Delayed Authorization

Discovery Health
Declined funding for Corneal Cross Linking

Standard Bank
Awsome service when changing details on account