Wonga
Double Debit yet i paid

I took out a loan in March and promised to pay 25th April. Unfortunately i didn't have funds in my account but i did call the call centre and arranged to make a cash payment on that very same day (the 25th), which i did and sent proof. It was cleared and everything was okay. I am checking my bank statement today and Wonga tried to debit my account on the 2nd of May? For what? I did take out another R1000 on the 30th of April but it's due back on the 25th of May. So why the was my account debited on the 2nd of May? Mind you my bank has charged me R115 because there were no funds. I want Wonga to reimburse me for this because i never authorised for you guys to debit on the 2nd since the agreement i accepted says the current loan will be repaid on the 25th of May. This is just utter nonsense. It is not on. My account has a negative balance because of this and Wonga is responsible.

Company: Wonga
Country: South Africa
City: Head Office

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