Groupon SA
Uninformed staff at 5D Ride at Ushaka

I purchased 6 5D ride tickets for the new attractions at Ushaka through Groupon. As I always do (and promoted by Groupon) I displayed my Groupon vchr on my smartphone to the lady at the counter who then informed me that unless I have a printed copy she cannot help me.

I explained that according to Groupon all I had to do was show them my electronic copy as it had all the required codes on it. She then told me that unless she had a printed copy she would not allow us in.

I have now driven all the way out here, paid for parking and not allowed to use my vchr because Groupon did not communicate with the business.

So dissatisfied.

Company: Groupon SA
Country: South Africa
City: Durban

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