ECB Leisure
Membership Cancelled in April but still no Refund

I signed up for The Holiday Club membership through ECB Leisure, the marketing agents on 13 April 13. I then rescinded my members on 15 April 2013. This was done within 5 days of signing the contract.

I sent e-mails, faxes and registered mail to The Holiday Club notifying them of my cancellation. So today, 27 May 2013 I called The Holiday Club to request my overdue account. I spoke to a lady called Mamsy Yalo who confirmed my cancellation. But cannot issue a refund because my money is with the marketing agents, ECB leisure.

My e-mails to the agent GMP Burger/reserverations at ECB web and assist at the holiday club from 15 April 2013 have not been responded to.

I want ECB Leisure Group to refund my money.

Company: ECB Leisure
Country: South Africa
City: Woodmead

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