Autopage
Incorrectly Billed

On the 15th of Nov 2012, I complained to Autopage cellular that the package that I was activated on was incorrect.
I signed for a top up 100@R99.00 per month and received a SAMSUNG Y POCKET Phone, but my account has been activated as a top up 200 and I was being billed 400 PER MONTH.
According to their records, I took out a Galaxy S2 instead of a smasung Y pocket.
4months later, I am still waiting for a reply...

the below is the only repsonse i ever received from autopage

From: [Email Removed] [Email Removed]
Sent: Thursday, 15 November 2012 02:09 PM
To: Matshidiso
Subject: Altech Autopage Cellular: Service Desk Notification
Dear Valued Customer,
Thank you for contacting Altech Autopage Cellular (Pty) Ltd. Please find this email as an acknowledgement of receipt of your query.
A customer service consultant will be in contact with you within 24 hours.
Regards E-Desk Administrato

Company: Autopage
Country: South Africa
City: GAUTENG

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