Nashua Mobile
Debit Order - R3648

I checked my bank statement last night and found that a debit order was applied to my account in the amount of R3648 - from Nashua Mobile. I have never and certainly after this experience will NEVER EVER EVER have an account at Nashua Mobile. They have admitted that the client they have linked to this bank acc is not me but they refuse to give me a letter to get my bank to reverse these charges (Capitec requires a letter saying I'm not a client at Nashua Mobile and can then reverse the debit order immediately) until they have gone through their whole process which takes who knows how long. I'm at their mercy. Nashua Mobile have acted and I'm the one that has to jump around taking time off work to back my innocence. I have submitted an affidavit, my bank statements, ID but no they can't admit their fault. This company is a huge embarrassment. Go to their FB page to see similar issues. I am fully expecting them to do this again next month because they are so incompetent proven by history of other people dealing with similar issues. I confirm that I am NOT a bona fide customer of Nashua Mobile, and only clicked the accept button to submit this complaint.

Company: Nashua Mobile
Country: South Africa
City: Cape Town

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